Privacy Policy

Hard Hat Immersive ("we," "us," or "our") operates the website hhimmersive.com and the Hard Hat Immersive Learning Platform™. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Complete a demo request or contact form
• Create or access an account on the Hard Hat Immersive Learning Platform™
• Communicate with us by email or phone
• Subscribe to updates or marketing communications

This may include your name, job title, company name, work email address, phone number, industry, and any information you include in message fields.

Information Collected Automatically

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. We use cookies and similar tracking technologies to collect this information.

Visitor Identification

We use Visual Visitor, a third-party service, to identify organizations that visit our website. Its script records your IP address, the pages you view, and how you arrived, and Visual Visitor matches this against its business database. From that match we may receive your organization's name, domain, location, and size, and business contact details for people who work there, such as name, job title, work email, and work phone. Visual Visitor processes this information on our behalf.

Platform Usage Data

When your organization uses the Hard Hat Immersive Learning Platform™, we collect training activity data including course assignments, completion status, scores, and pass/fail outcomes. This data is collected on behalf of your organization (our customer) and is governed by our data processing agreements.

How We Use Your Information

We use the information we collect to:

• Respond to demo requests and sales inquiries
• Learn which organizations are interested in our products, and follow up with them
• Provide, operate, and maintain our platform and services
• Send administrative information, updates, and security alerts
• Send marketing communications (where you have opted in or we have a legitimate interest)
• Analyze usage to improve our website and platform
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and delivering our services (hosting, email, CRM, analytics, visitor identification)
• Your organization, when you access the platform through an employer or institutional account
• Legal authorities, when required by law or to protect our rights
• Business successors, in connection with a merger, acquisition, or sale of assets

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Training records on the platform are retained per your organization's agreement with us.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at [email protected].

California residents. You may have the right to know what personal information we hold about you, to have it deleted, and to opt out of its sale or sharing. For information Visual Visitor collects through our website, see the California Residents section of Visual Visitor's privacy policy, or opt out at visualvisitor.com/opt-out. To make a request to us, contact [email protected].

Cookies

We use cookies to improve your experience on our website, analyze traffic, and support marketing. You can control cookie settings through your browser. Note that disabling certain cookies may affect site functionality.

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information such as the pages you view and how long you stay, and reports it to us in aggregate. To learn how Google uses this information, see How Google uses information from sites or apps that use our services.

Visual Visitor uses cookies to recognize returning visitors. To limit this, block or delete cookies in your browser settings, or opt out of Visual Visitor's identification at visualvisitor.com/opt-out. To opt out of interest-based advertising from participating companies, use the Digital Advertising Alliance opt-out.

Security

We implement reasonable technical and organizational measures to protect your information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and platform are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. Continued use of our site or services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:
[email protected]
Hard Hat Immersive
hhimmersive.com